How to remove a virus from my hotmail account

I'll see you there! Tony Not all recovery information can be seen. That means he can set it to something he knows.

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Remove From My Forums. Asked by:. Archived Forums. Windows 8. Use this forum to discuss miscellaneous issues that cannot be covered in any other Windows 8. If you suspect that your computer is infected with rogue security software that was not detected by using Microsoft security solutions, you can submit samples by using the Microsoft Malware Protection Center submission form.

Microsoft Defender Offline is an anti-malware tool that helps remove difficult to eliminate viruses that start before Windows starts. Starting with Windows 10, Microsoft Defender Offline is built-in.

Click Download the 32 bit version or Download the 64 bit version , depending on which operating system that you are running. If you're unsure of which operating system that you are running, see Is my PC running the bit or bit version of Windows. When you are prompted, press a key to select an option to use to start your computer, such as F12, F5, or F8, depending on the kind of computer that you are using.

Use the arrow key to scroll to the drive where you installed Microsoft Defender Offline file. Microsoft Defender Offline starts and immediately scans for malware.

Confirm that the Windows firewall is turned on. See Turn Microsoft Defender Firewall on or off for instructions on how to do that on modern versions of Windows. In the Search box, type firewall, and then click Windows Firewall. In the left pane, click Turn Windows Firewall on or off you may be prompted to enter your administrator password.

Only download programs from sites that you trust. If you're not sure whether to trust a program that you want to download, enter the name of the program into your favorite search engine to see whether anyone else has reported that it contains spyware. Read all security warnings, license agreements, and privacy statements that are associated with any software that you download. Never click "Agree" or "OK" to close a window that you suspect might be spyware.

Be wary of popular "free" music and movie file-sharing programs, and make sure that you understand all the software packaged with those programs. Use a standard user account instead of an administrator account.

An administrator account can access anything on the system, and any malware run with an administrator account can use the administrator permissions to potentially infect or damage any files on the system. For more information about how to protect a computer against viruses, see Protect my PC from viruses.

Want to chat with a live person? Our Answer Tech trained professionals are ready to help: Answer Desk. Security information and training. For computer virus and security-related support for locations outside North America, go to the Microsoft Support website. This computer is infected by spyware and adware. Click Start , and then type Windows Update in the search box. In the results area, click Windows Update. Click Check for Updates. Follow the instructions to download and install the latest Windows Updates.

MSN Hotmail employs a free virus scanner that scans all attachments when you try to open them. If you try to open an attachment with a Hotmail virus, the website will alert you to the danger.

Press "Delete" immediately. Click "Deleted" in the left column of Hotmail after deleting a virus-ridden e-mail.